TWC Bet Terms & Conditions – A Complete Guide to Using Malaysia's Online Betting Platform

Welcome to TWC Bet. This Terms & Conditions document ("Terms") governs your use of the twcbet.run website, mobile platform, and all services provided by TWC Bet ("Platform"). By accessing, registering, or using any part of this Platform, you acknowledge that you have read, understood, and agreed to be bound by all provisions contained in these Terms.

If you do not agree with any part of these Terms, you are advised not to use the TWC Bet Platform. Continued use of the Platform following any amendments to these Terms will be deemed as your acceptance of the revised Terms.

These Terms should be read together with our Privacy Policy and our Responsible Gambling which also forms part of the overall agreement between you and TWC Bet.

Use of the TWC Bet Platform is restricted to individuals who meet all of the following eligibility criteria:

• Must be at least 18 years of age at the time of registration. TWC Bet takes seriously its responsibility to prevent access by minors and reserves the right to request age verification documents at any time.
• An individual acting on their own behalf and not on behalf of any third party.
• Not appearing on the gambling exclusion list of any relevant regulatory body.
• Must not be a current employee of TWC Bet, an immediate family member of an employee, or any party with access to internal platform information.
• Using the platform for personal entertainment purposes only and not for any professional or commercial purpose without prior written consent from TWC Bet.

TWC Bet reserves the right to request proof of eligibility from users at any time. Failure to provide satisfactory proof will result in immediate account suspension or termination.

To access the full range of TWC Bet services, you are required to register and create a personal account. The registration process requires you to provide accurate, complete, and up-to-date information, including your full name, an active Malaysian mobile number, and a secure password.

Regarding account management, all TWC Bet users are required to comply with the following:

• One account per user: Each individual is permitted to register and maintain only one active account. Any attempt to create a second account, whether using the same or different details, constitutes a serious breach of these Terms and will result in the freezing of all associated accounts and forfeiture of all balances.
• Password confidentiality: You are solely responsible for maintaining the confidentiality of your account password. TWC Bet will not be liable for any losses arising from unauthorised access to your account due to your own negligence.
• Accuracy of information: You are responsible for ensuring that all information in your account profile is accurate and up to date. Incorrect or misleading information may result in delays in withdrawal processing or account termination.
• Identity Verification (KYC): TWC Bet reserves the right to request identity verification documents at any time, particularly before processing withdrawal requests of RM1,000 or more. Required documents may include a copy of your MyKad or passport.

TWC Bet reserves the right to decline or cancel any applicant's registration without providing reasons, at its sole discretion.

TWC Bet supports a wide range of payment methods suited for Malaysian players, enabling safe and fast deposit and withdrawal transactions.

The following rules apply to all withdrawals:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals may only be made to the same payment method used for your deposit, or to a Malaysian bank account registered in the same name as your TWC Bet account.
• TWC Bet reserves the right to require identity verification (KYC) before processing withdrawals, particularly for amounts exceeding RM1,000.
• Withdrawals involving bonus winnings are subject to the fulfilment of the specified wagering requirements beforehand.
• TWC Bet is not responsible for any charges or fees imposed by payment providers.

TWC Bet offers a variety of bonuses and promotions from time to time to enhance our members' gaming experience. All bonuses and promotions are subject to the specific terms stated in each respective offer, as well as the following general terms:

• Wagering Requirement: All bonus credits must be wagered a specified number of times before any withdrawal is permitted. The standard wagering requirement is 15x to 30x the value of the bonus received, unless otherwise stated in the relevant promotion's terms.
• Validity period: Each bonus has a stated validity period. Any bonus not utilised within that period will be automatically forfeited without notice.
• One bonus per user: Each promotion may only be claimed once per user, per household, per IP address, and per device. Any attempt to claim the same bonus more than once will be considered fraudulent.
• First deposit bonus: Limited to one claim only and applicable to the first eligible deposit. Deposit via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX on the day of registration.
• Game restrictions: Some bonuses may only be applicable to certain game types. Check the relevant bonus terms to find out which games qualify.

TWC Bet reserves the right to modify, suspend, or cancel any promotion or bonus at any time without prior notice, at its sole discretion. Any bonus obtained through fraudulent or illegitimate means will be voided immediately.

All bets placed on the TWC Bet Platform are subject to the specific rules of each game or bet type, as well as the following general rules:

• Bets may only be placed using the available balance in your TWC Bet account. No credit or loans are provided.
• Bets that have been confirmed and accepted by the system are final and cannot be cancelled except under exceptional circumstances determined solely by TWC Bet.
• In the event of any dispute or uncertainty regarding the outcome of a game or sporting event, TWC Bet's decision shall be final and binding.
• TWC Bet reserves the right to reject, limit, or void any bet suspected of involving fraud, manipulation, or system abuse.
• Any winnings resulting from technical errors, system disruptions, or software bugs will not be paid out and will be voided immediately.
• Minimum and maximum bet limits for each game are set and displayed within the relevant game interface. These limits are subject to change from time to time.

For Sports Betting at TWC Bet, the odds displayed are those applicable at the time the bet is placed. TWC Bet reserves the right to adjust odds prior to bet confirmation under certain circumstances, such as a significant change in match conditions or a technical error.

TWC Bet offers a wide range of game and betting categories for Malaysian players, including but not limited to:

• Sports Betting: Full coverage of the Malaysia Super League, EPL, BWF badminton, and many other international sports, with a wide variety of betting markets.
• E-Sports: Bet on Mobile Legends: Bang Bang, DOTA 2, CS2, and other popular esports tournaments.
• Live Casino: Baccarat, roulette, blackjack, sic bo, dragon tiger, and a wide range of other live dealer games with HD streaming.
• Table Games: RNG versions of classic casino games including baccarat, blackjack, roulette, and poker.
• Slots: Video slots, classic slots, and progressive jackpot slots featuring hundreds of titles from leading software providers.
• Progressive Jackpot: Mega Jackpot, Major Jackpot, Minor Jackpot, and Daily Jackpot with prizes ranging from hundreds to millions of MYR.

Game availability is subject to change at any time based on business decisions or technical requirements. TWC Bet is not liable for any losses arising from the removal or temporary suspension of any game.

The following actions are strictly prohibited on the TWC Bet Platform. Any violation will result in immediate action, including account termination and forfeiture of balances:

• Registering more than one account or using another person's account.
• Using any automation software, bots, or scripts to access or interact with the Platform.
• Manipulating or attempting to manipulate any game, bet, or bonus system.
• Sharing login credentials or granting account access to any third party.
• Using the Platform for money laundering or any other unlawful financial activity.
• Providing false or misleading personal information during registration or identity verification.
• Deliberately exploiting technical errors, software bugs, or odds inconsistencies for unauthorised gain.
• Engaging in any form of fraud against TWC Bet or other users.

TWC Bet reserves the right to suspend or terminate any user account at any time and for any reason, including but not limited to violations of these Terms, suspected fraud, or at the request of relevant authorities.

Where an account is terminated due to a breach of these Terms, TWC Bet reserves the right to forfeit all balances in that account, including the original deposit and any pending winnings, without compensation.

Users also have the right to close their own account at any time by contacting the TWC Bet support team. Before the account closure is processed, users are encouraged to withdraw all eligible balances first. Any remaining balance after 90 days from the date of the closure request may no longer be claimable.

To the fullest extent permitted by applicable law, TWC Bet, its directors, employees, agents, and service providers shall not be liable for:

• Any direct or indirect financial losses arising from your use of the Platform.
• Service disruptions caused by technical issues, system maintenance, or circumstances beyond our control.
• Any losses arising from your inability to access your account or the Platform for any reason.
• Actions or omissions by third parties, including payment providers and game software providers.

The TWC Bet Platform is provided "as is" without any express or implied warranties. TWC Bet does not guarantee that the Platform will always be free from interruptions, errors, or malicious viruses.

TWC Bet reserves the right to modify, add to, or update any part of these Terms & Conditions at any time. Changes take effect immediately upon being published on this website. The "Updated" date at the top of this page will reflect the date of the most recent revision.

We will endeavour to notify users of material changes via in-platform notifications or email; however, you are responsible for reviewing this page periodically. Continued use of the TWC Bet Platform following any changes constitutes your acceptance of the revised Terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the TWC Bet Platform in general, please reach out to our support team through the following channels:

• Live Chat: Available 24/7 directly within the TWC Bet Platform — the fastest way to get immediate assistance.
• Email: support@twcbet.run — we aim to respond to all email enquiries within 24 hours.

For issues related to responsible gambling or self-exclusion, please visit our Responsible Gambling or reach out to our dedicated team, who are ready to help with empathy and without judgement.